Mokan Means Maximum Momentum

Mokan Means Maximum Momentum

Mokan Communication is proud to be a leader in the telecommunications industry with over 17 years of success building relationships based on skill, service, integrity, and momentum.

Momentum is defined as: “force or speed of movement; impetus, as of a physical object or course of events.” In today’s competitive atmosphere, if you’re not moving forward, you’re going to be passed by the competition. Your communications are vital, and they have to be fast, glitch-free and they must evolve with technology.

Customers Drive the Telecommunications Industry

Our customers tell us their needs and goals and we respond with solutions.

A business searching for a partner to handle all their telecommunication needs should consider these essential components:

Hardware, Software, Service, Supply, and Added Value

Hardware – Mokan has the ability to obtain and deliver the appropriate equipment necessary to design and build a system adequate for our customer’s needs. Any lease, purchase, or a lease-purchase arrangement will be reviewed for the best fit. Right-sized service means Mokan has the experience to provide a system that is not too large or too small, but one that meets our customer’s needs, but has the ability to grow.

As trusted suppliers of Avaya, Nortel, NEC and dozens of other systems, Mokan can recommend hardware that fits needs. From a small two-person office to corporate world headquarters, the equipment that is right for the job is available to Mokan.

Seamless integration between IT and Telecom is something Mokan delivers to every customer. Voice mail, cellular integration, video conferencing, and multi-office integration all combine to boost efficiency, productivity, and sales. They’re tools that Mokan installs and tests, then trains our customers to use effectively.

Software – Software makes the hardware work, and Mokan stays on the leading edge of the latest programs for business. New features and functionalities hit the market every day to better integrate with peripheral components and systems. As a member of the Association of Telecommunications Dealers, Mokan is on the leading edge of every software enhancement from developers world-wide.

Service – “The best customer service is if the customer doesn’t need to call you, doesn’t need to talk to you, it just works.”-  Jeff Bezos – Founder of Amazon

When your telecommunications partner has the depth of experience and skill as Mokan, this is often the case. We work hard to understand exactly what a new customer wants and needs. After seamless installation and testing, it just works.

Of course there is always easy access to Mokan customer service professionals. Zero-glitches and zero-down-time is priority one to Mokan technical support. We are available 24/7/365 to respond to issues.

Supply – Some customers are looking for equipment only, and Mokan has the stuff. New and used, near or far, if the equipment exists it will be located and transported to our customer and properly setup, programmed and maintained.

Mokan also has the prowess to understand what is a good deal and what is not. Our relationship-building style of doing business means we want to see you get a great deal.

Added Value – Installing and maintaining the best phone system in the world is no good to a customer if it doesn’t save them money, and offer other value to the relationship.

Our experience has taught us to look at a customer’s business and ask if there are ways to streamline systems. There may be ways to combine two separate functions into one, for example. Two monthly charges become one, the end result is enhanced, and the customer saves money. A win-win result.

Mokan is in business for the long-term. This means building and keeping relationships, growing, and always moving forward. We would appreciate the opportunity to discuss your needs with a listening session followed by a very competitive price quote. Mokan Means Maximum Momentum.